They will not communicate They will not communicate, return calls or emails or even answer the phone. I upload documents to the portal but they do not update my accounts or balances or answer any questions.

Hey very much understandable program… Hey very much understandable program and very much helpful thanks for all your teams help me to get back on track

The staff at this company is… The staff at this company is knowledgeable and kind at all times. It is really appreciated, and they make me feel the same way every time. They have assured me that I would be able to achieve my goal of becoming debt-free with their help.

Emerald Green Communications with staff were friendly,professional and informative. The process in the beginning starts out gradually but I am starting to see movement which is first rate. I am staying the course till its end and hopeful everything continues to ameliorate. When I saw your company's name I immediately had the conception of a precious stone in fact it's a Greenstone = " EMERALD " thank you

no communication no progress Extremely communicative while signing up but after the welcome package is signed there is 0 communication. They haven’t negotiated anything on my behalf in the 8 months I’ve been in the program. I have no idea what they are doing but if the goal was to let every account hit collections instead of negotiating they are spot on. Waiting for the creditors to contact them instead of proactively reaching out to start talks. I could have done this myself without paying for their “services”. I’ll give it a few more months but come the 13 months mark if nothing has changed im likely canceling.