My bank account suffered a significant… My bank account suffered a significant blow because of Covid. Brandon Ellis Law was kind and found a way for me to participate in their program.

I would find another company to work with. I just cancelled my program participation, this company is not 100% truthful when it comes to the fees they charge. I was told that fees would be collected upon settlement agreements with the creditor, but that's a lie, they take 90% from your payment each time for a Retainer Fee and Service Costs. This is why they tell you it takes months to negotiate settlements because there is nothing left after all the fees. Then just wait until you need help from your Brandon Ellis Law Firm's client support team, I was on hold for hours everyday for 5 days straight and never did get to talk to anyone, and don't waste your time emailing them because they will tell you to call them. I paid them over $1,200 in 2 months, and received a refund of $6.04, and they didn't settle any accounts. They are a mess.

They have been very helpful in… They have been very helpful in directing me through the steps necessary to eliminate my debt, and they have kept me informed at all times.

In my experience In my experience, the staff members I dealt with were knowledgeable and courteous. You really excelled at this.

When I call When I call, I am always greeted by kind and helpful agents. Because everyone on the staff is so competent and kind, I never feel awkward while chatting with them.