Edith Marie
US“Remember to be honest “Remember to be honest, helpful and constructive” … if I could give 10 stars (not even trying to exaggerate) I would. And those 10 stars go to Jesus. HOWEVER, can’t say the same for Melissa. If I could give negative stars, I would, experience was literally night and day. Here’s what happened… I RECEIVED a call and it was Melissa, she was rude and speaking over me, didn’t explain anything at all only asked me about the prerequisites, didn’t give me a chance to explain my active debts and what was in collections. And she hung up on me when I tried to explain (WHILE I WAS TALKING). So I called back and got Jesus. His name matches his personality. The most caring agent I have ever come across. He HEARD me, he LISTENED, he answered ALL my questions and concerns. Took the time to explain who they are and what they do. Looked into my credentials and notified me if it was going to affect my credit (which it didn’t ) eased my mind with who had my information and why they were calling, unlike Melissa with her yes or no questions and disregard. Jesus, truly a Godsend ☺️🫶🏼 THANK YOU for your patience and taking the time to explain what was going on. Greatly appreciate you ! Take notes, Melissa, THATS how you treat people. Thanks guys!
Bradley Wanke
USSo far very helpful so looking forward… So far very helpful so looking forward to being shackle free of debt and look forward to a future debt free with my loved ones
Sarah Yarbrough
USDung Chau who helped me was amazing! Dung Chau who helped me was amazing!! She was patient, kind and walked me through everything. At the beginning of the call I was flustered and she was so kind. She answered all my questions. She made this experience so easy!!!
仇殺隊Ven K
USMy representative Cynthia was excellent My representative Cynthia was very patient and great at listening. She was very polite and explained everything to me in clear and precise statements. I understood what I was signing up for and would deal with Cynthia again.
Iaeshia Outlaw
USKai was very helpful and very… Kai was very helpful and very knowledgeable. He put mind mind at ease while I am dealing with my current situation. Kudos to you, Kai!!