Linda Hapach
GBWe are senior citizens that have been… We are senior citizens that have been taken advantage of and due to false statements. We were manipulated in buying a point system which was not clear by phone nor did they take time in providing a document explaining the renewal. We were blind-sided and we no longer want to belong to our vacation club because many things that we agreed to no longer exist. We contacted the Consumer Group for guidance and assistance requesting a full refund on our vacation weeks and renewal fees. So far, your company is keeping on deadlines, letters are good, and we feel you are knowledgeable, especially, business sells manipulations. We are pleased with the courtesy and attention by phone calls received. We are pleased with your staff and information on what to expect. Hopefully, they will keep up the good work so, we can keep our confidence in them. Thanks
Shantelle Heath
GBTrade Guardian stepped in as soon as I… Trade Guardian stepped in as soon as I started my timeshare cancellation. They were very pleasant and explained to me how they were going to do my disputes and protect my credit. They were responsive when leaving messages and answered all my questions. They did a great job during the process and did exactly what they said they were going to do! I glad I put the situation in their hands and now I'm timeshare stress free! I appreciate Mark and his team for all their hard work and protecting my credit all at the same time!!
Helen Kay Tompkins Romeo
GBHelp From Trade Guardian Mark from Trade Guardian has been so professional, helpful, and extremely patient. He has worked with me explaining everything. (more than once at times) Not only did he respond professionally he responded quickly. He never once made me wait for a phone call or an email, even with the covid-19 crisis situation going on, which was amazing.
customer
GBFast and direct -
Edwin Smith
GBUnable to provide rating Unable to provide rating. Can't provide feedback when this is the first time I'm receiving correspondence from Trade Guardian. I believe the company I've "hired" is responsible for your assistance...