customer
GBOk work Ok. doing what seems to be expected for now. almost missed seeing the interesting attachment at the end of their email, but I got it. working together with the law group i am certain we are all in good hands.
Linda Hapach
GBWe are senior citizens that have been… We are senior citizens that have been taken advantage of and due to false statements. We were manipulated in buying a point system which was not clear by phone nor did they take time in providing a document explaining the renewal. We were blind-sided and we no longer want to belong to our vacation club because many things that we agreed to no longer exist. We contacted the Consumer Group for guidance and assistance requesting a full refund on our vacation weeks and renewal fees. So far, your company is keeping on deadlines, letters are good, and we feel you are knowledgeable, especially, business sells manipulations. We are pleased with the courtesy and attention by phone calls received. We are pleased with your staff and information on what to expect. Hopefully, they will keep up the good work so, we can keep our confidence in them. Thanks
Peggy Mills
GBExcellent customer service So far the customer service we have received has been really good! The staff at Trade Guardian are friendly and professional. Once we enrolled in their program to get out of our timeshare contract, they have consistently given us updates in the process. Mark Anderson has been excellent in explaining the process and keeping us informed. Although we have just begun our process - we would be happy to give an update to this review at a later time. Looking forward to working with this company as we proceed to clear and repair our credit and also get released from this burdensome debt.
Vanessa Velardez
GBHorrible Service As an affiliate and customer ID like To say the company started out great. Owner Mark was amazing. UNTIL they weren't. I've been working with this company as a client for the past nine months. I was told that I would be able to have a timeshare removed and my credit repaired none of which has happened. I have expressed my dissatisfaction with the owner Mark and ask for my refund because I am on a time limit to purchase a home and my credit is not getting any better there's literally no change in anything since the start of my program with them. The owner has expressed me the troubles he's had in his company and although I feel that that is a horrible situation the fact remains that I paid for a service that has not been completed. The owner does not want to give me a refund and I am forced to have to pay another company to do the work that they cannot do. This company has not kept their promise of satisfaction guarantee and they have wasted 9 months of my time with little to generic work. BEWARE OF THIS COMPANY THEY PROMISE ALOT AND UNDERDELIVER
Linda Smith
GBSince I have only been introduced to… Since I have only been introduced to this site I can not leave a review or feedback. I don't have any experience with Trade Guardian.