Linda Hapach
GBWe are senior citizens that have been… We are senior citizens that have been taken advantage of and due to false statements. We were manipulated in buying a point system which was not clear by phone nor did they take time in providing a document explaining the renewal. We were blind-sided and we no longer want to belong to our vacation club because many things that we agreed to no longer exist. We contacted the Consumer Group for guidance and assistance requesting a full refund on our vacation weeks and renewal fees. So far, your company is keeping on deadlines, letters are good, and we feel you are knowledgeable, especially, business sells manipulations. We are pleased with the courtesy and attention by phone calls received. We are pleased with your staff and information on what to expect. Hopefully, they will keep up the good work so, we can keep our confidence in them. Thanks
Esther M
GBTimeshare Review I needed an opinion from someone that was familiar with the timeshare industry to help me make a decision with an issue that had come up with a timeshare that we owned. He helped me with the different options available and how canceling a timeshare usually works until we came up with the best solution for us. He was very professional and honest with his opinion.
HR
GBMark Anderson to the rescue Mark was extremely informative. He explained our rights under Federal laws. He helped with protecting against a timeshare scam which they all are while helping protect our credit at the same time. I would recommend Mark A he will get the job done and fast.
customer
GBWhat Do they day? All items that I sent as paid off or that are closed are still reflecting negatively on my credit report. My timeshare is still open and it has not even gotten close to being closed. What am I paying this company for? A total waste.
Peggy Mills
GBExcellent customer service So far the customer service we have received has been really good! The staff at Trade Guardian are friendly and professional. Once we enrolled in their program to get out of our timeshare contract, they have consistently given us updates in the process. Mark Anderson has been excellent in explaining the process and keeping us informed. Although we have just begun our process - we would be happy to give an update to this review at a later time. Looking forward to working with this company as we proceed to clear and repair our credit and also get released from this burdensome debt.