Esther M
GBTimeshare Review I needed an opinion from someone that was familiar with the timeshare industry to help me make a decision with an issue that had come up with a timeshare that we owned. He helped me with the different options available and how canceling a timeshare usually works until we came up with the best solution for us. He was very professional and honest with his opinion.
customer
GBFast and direct -
Linda Hapach
GBWe are senior citizens that have been… We are senior citizens that have been taken advantage of and due to false statements. We were manipulated in buying a point system which was not clear by phone nor did they take time in providing a document explaining the renewal. We were blind-sided and we no longer want to belong to our vacation club because many things that we agreed to no longer exist. We contacted the Consumer Group for guidance and assistance requesting a full refund on our vacation weeks and renewal fees. So far, your company is keeping on deadlines, letters are good, and we feel you are knowledgeable, especially, business sells manipulations. We are pleased with the courtesy and attention by phone calls received. We are pleased with your staff and information on what to expect. Hopefully, they will keep up the good work so, we can keep our confidence in them. Thanks
Helen Kay Tompkins Romeo
GBHelp From Trade Guardian Mark from Trade Guardian has been so professional, helpful, and extremely patient. He has worked with me explaining everything. (more than once at times) Not only did he respond professionally he responded quickly. He never once made me wait for a phone call or an email, even with the covid-19 crisis situation going on, which was amazing.
HR
GBMark Anderson to the rescue Mark was extremely informative. He explained our rights under Federal laws. He helped with protecting against a timeshare scam which they all are while helping protect our credit at the same time. I would recommend Mark A he will get the job done and fast.