We are senior citizens that have been… We are senior citizens that have been taken advantage of and due to false statements. We were manipulated in buying a point system which was not clear by phone nor did they take time in providing a document explaining the renewal. We were blind-sided and we no longer want to belong to our vacation club because many things that we agreed to no longer exist. We contacted the Consumer Group for guidance and assistance requesting a full refund on our vacation weeks and renewal fees. So far, your company is keeping on deadlines, letters are good, and we feel you are knowledgeable, especially, business sells manipulations. We are pleased with the courtesy and attention by phone calls received. We are pleased with your staff and information on what to expect. Hopefully, they will keep up the good work so, we can keep our confidence in them. Thanks

Fast and direct -

Mark Anderson to the rescue Mark was extremely informative. He explained our rights under Federal laws. He helped with protecting against a timeshare scam which they all are while helping protect our credit at the same time. I would recommend Mark A he will get the job done and fast.

Working with Lloyd was pleasant and… Working with Lloyd was pleasant and helpful. He provided easy to follow instruction, proceeded to communicate what to expect next, and followed through with what he said he would do in a timely manner. This is all very important and provides peace of mind and confidence in the process. Thank you!

Unable to provide rating Unable to provide rating. Can't provide feedback when this is the first time I'm receiving correspondence from Trade Guardian. I believe the company I've "hired" is responsible for your assistance...