Horrendous service. Horrendous service. I am still in an IVA 8years after initially joining them. All payments made on time yet additional payments somehow magically appear. I'm at the point of taking legal action against them now. Random Asian cuatowmr service representatives giving varied amounts owed.. Not a single one can give an exact amount. Genuinely, please don't use creditfix. They have a huge hold over you, like me, I'm still trapped 8 years later

Avoid creditfix at all costs… I’ve had the worst 4 years so far with creditfix, I had a call in 2020 during the pandemic when I was at my lowest, from a man with an Asian accent, claiming to be ‘Chris’. Who told me they can get me out of debt & relieve the stress & worry. And the main selling point, was that I can apply to have my IVA written off within a few payments. They came back & told me I owed nearly double what I thought, to creditors I’d never heard of. At the time I was depressed & at the lowest point of my life, so I didn’t think about it & agreed. This company then told me they would pass my details on to creditfix & then would only be contactable by WhatsApp. They then changed the goal posts & said laws have changed so they can’t write my IVA off early, then low & behold they go missing & can’t contact them anymore. Creditfix started off really helpful, but in the last year or so, I’ve had minimal contact, can never get hold of anyone on the phone & in January they just put my payments up without my review being done. It took me weeks, multiple calls & emails to even speak to anybody. Wish I never started this it’s been utter hell I’d like to know why creditfix allow these third party companies to give them your details exactly?

Failing company. This company does not know how to answer the phone or respond to emails. They are incapable of carrying out annual reviews. They are failing their customers. Do not trust them with your problematic finances. The will get you into more trouble.

I have not debt and no reason to be… I have not debt and no reason to be contacted by creditfix but I received a letter from them about a meeting of some sort. I cannot get hold of anyone and do not know why I have a letter from them. I do not know if they are a legitimate company or not. There is no reference on the letter and it is extremely vague. Not impressed. The letter has the creditfix phone number on it but this gives no useful info. The chat facility on their website asks for personal details and appears to be a way of getting information from people before actually doing anything. Very bad practice.

If I could give a negative 10 then I… If I could give a negative 10 then I would. I was told today by a credit fix employee that I ( HAD TO GET A JOB AS A REQUIREMENT OF MY CONTRACT ) I AM A LONE PARENT AND FULL TIME CARER OF MY DISABLED DAUGHTER. THAT TODAY HAS INFURIATED MYSELF, I HAVE FILED A COMPLAINT, WATCH THIS SPACE. IF I WAS NOT NOW MY DAUGHTERS FULL TIME CARER, ABSOLUTELY I WOULD BE BACK IN WORK. IM EX VETERAN, MULTI DISCIPLINED ENGINEER QUALIFIED. AND NOW MY DUTY IS TO MY CHILD. I AM NOT ONLY FEELING VERY ALARMED AND DISTRESSED BY CREDITFIX BUT WILL SEEK LEGAL ACTION UPON THEIR REPLY TO MY RECORDED COMPLAINT.