Would give them zero stars Would give them zero stars, if I could have. I have emailed them so many times I have lost count, telling them I am no longer able to pay the IVA, which I was informed by a debt specialist, I had paid their fee in full by the time I emailed them to cancel it. They have completely ignored every email I have sent them and continue to bombard me with emails a texts telling me that I need to update my payment details. I cancelled the debit payment, and got a new bank card, so they can't keep trying to take money from my account.

I have not debt and no reason to be… I have not debt and no reason to be contacted by creditfix but I received a letter from them about a meeting of some sort. I cannot get hold of anyone and do not know why I have a letter from them. I do not know if they are a legitimate company or not. There is no reference on the letter and it is extremely vague. Not impressed. The letter has the creditfix phone number on it but this gives no useful info. The chat facility on their website asks for personal details and appears to be a way of getting information from people before actually doing anything. Very bad practice.

Horrendous service. Horrendous service. I am still in an IVA 8years after initially joining them. All payments made on time yet additional payments somehow magically appear. I'm at the point of taking legal action against them now. Random Asian cuatowmr service representatives giving varied amounts owed.. Not a single one can give an exact amount. Genuinely, please don't use creditfix. They have a huge hold over you, like me, I'm still trapped 8 years later

Worst company ever Worst company ever. When my money decreased by £170 a week and at the same time all the energy and food bills increased. I filled In the annual report and they still expected me to pay. I tried emailing and communicating with them, but they never responded. After 17 months of non payment, they have finally terminated IVA, but they did not tell me, Ive had debt companies contact me. Also, when paying the IVA my creditors were constantly contacting me.

Started my IVA journey with Vanguard Started my IVA journey with Vanguard, which then got passed to Ebengate, which now I receiver emails from Creditfix! 3 different providers all getting my details! After 6 and a half years (1 year extended as I own my home) 6months the charge is STILL ON MY PROPERTY. I've chased up chased up phone calls emails they're dragging it out . Land registry have been amazing and said its down to them! And they're just saying be patient??? 6years it's meant to be, not 6months after. I want to move on with my bloody life! Can't do naff all til they've removed it. And I got solicitors breathing down my neck why it's taking so long! Unbelievable DO NOT GET AN IVA WITH CREDITFIX staff lovely to talk to. But the whole process after they've been taking your money for years is shocking.