Can’t comment until case has been… Can’t comment until case has been closed. Also first time using type of service. Lots of paperwork, documents involved. Case manager does contact client on case and gives updated information.

I've had an excellent experience… I've had an excellent experience working with Vaughn Martin at Fidelity! He's been there for me 100% right from the start. He's always responded to my emails & text message immediately. He's always explains the situations thoroughly anytime I was confused or didn't understand. I felt I was in great hands and he was genuinely there to for me and listened to me when I needed to vent. I'm very grateful to have had him as my Case Manager! Thank you so much

They kept asking for money to get… They kept asking for money to get started and then I had fees monthly to pay kept getting the run around after I sent all the info requested they even said they will mail me paper work they submitted to the IRS and I have not gotten anything after I have fully paid all there fees and no I’m being contacted by the IRS again. It’s Been more than a year and I’m back to square one

Requesting documents I believe requesting a 2:days notice (really just 1 day) to submit documents is a short notice - because the request was to submit documents next day by 8:30 am Pacific time zone, and I live in a central time zone. Meaning - the request was really a 1 day notice.

Going through a Stressful IRS debt is… Going through a Stressful IRS debt is not easy. Having said that, working with a top notch professional that walks you through every step with extreme confidence made the Experience very rewarding. NADIA LAVARREDA is that person, a top notch professional who understands and guides you. Rating 10 Stars if I could. Steve