They kept asking for money to get… They kept asking for money to get started and then I had fees monthly to pay kept getting the run around after I sent all the info requested they even said they will mail me paper work they submitted to the IRS and I have not gotten anything after I have fully paid all there fees and no I’m being contacted by the IRS again. It’s Been more than a year and I’m back to square one

I was very happy with the service… I was very happy with the service provided. My rep was good at reminding me of the items that needed to be completed and would reach out periodically via text to keep me on schedule.

Waste of time and money I started this process in June of 2018 and the process is finally complete. Between state and federal I owed about ten thousand dollars, I went to fidelity believing they'd significantly lower what I owed. After investing a year and over 3300.00 dollars in Fidelity Tax Relief, I still owe ten thousand dollars. I wish I could say my experience was like the others, but it wasn't. They concluded by telling me that I had to set up a payment plan. I could have done that by myself for free. David Lazaro had me convinced that there would be a noticeable difference. I may owe one or two hundred less after working with Fidelity, but again, I invested over 3300.00. It wasn't worth the time and effort, copying pay check stubs, bank statements, bills on several occasions. This was a terrible and embarrassing experience for me.

Garbage!@!@ Garbage!@!@! Strung us along for a year always asking us for more money to expedite things. We were contacted by irs for missing information because they submitted year before tax info. Then were told we breached contract cause we contacted irs ourselves. We just answered letter requesting right information. Got more done in one call then they did im a year!!!! Garbage!!!!!

still waiting to see if i will get my… still waiting to see if i will get my money's worth. they have kept me informed but it has been a slow process.