Nancy B
GBLove Our Agent We have been with my Citizen's agent, Bill Bettis for over 30 years. He is always helpful and we get great service from him as well as the Citizen's company.
GJK
GBOutstanding customer claims service The response to my roof replacement due to hail damage was prompt. Citizens worked seamlessly with my roofing contractor to complete the work in a timely fashion. Very pleased! It truly is how your insurance company responds to an actual claim that Senate's the best from the rest. Citizens is the best!
Keith G
GBGreat Private agent, great coverage I’ve only Had homeowners insurance claims twice in 50 year. The process was positive for 2 reasons: 1. Brian Vincent, the independent agent in Novi, MI who first recommend CITIZENS actively guided the whole process, inspectors, contractors choices, etc. 2. My interactions with CITIZENS people were very positive. We spoke openly about the situation and they made sure the coverage was completely fair.
Jeff Powers
GBI've been with this company for years I've been with this company for years. The have been nothing short of amazing. Every claim has been handled professionally and promptly.
Jennifer V.
GBFirst accident First accident. Everyone was very nice and walked us through the whole process and answered all of our questions.