
Judith M.
USI had few claims (luckily) through the… I had few claims (luckily) through the years but whenever I have a question I can get through to my wonderful agent right away. If she’s not there, another agent responds and my question or problem is taken care of. I’ve never been put off and they always respond! My agent checks each year at renewal time to find the best coverage for home and cars with the most reasonable cost.

GJK
USOutstanding customer claims service The response to my roof replacement due to hail damage was prompt. Citizens worked seamlessly with my roofing contractor to complete the work in a timely fashion. Very pleased! It truly is how your insurance company responds to an actual claim that Senate's the best from the rest. Citizens is the best!

Dale G
USWe have home and auto through Citizens… We have home and auto through Citizens and it has been a breeze to work with them. Their on line access is easy to use. I like being able to have my insurance data at my fingertips. Thankfully, we have not had to file any claims but their reporting process seems smooth and easy as well.

Michael S
USUnknowm stranger The last thing I want to worry about when I pay my premiums is to additional fees for my insurance. Having my insurance company handle my repairs after my car gets hit on the street by an unknown person is huge! Thank you!!!

M H
USGreat service and prompt response. Prompt response to damage to my truck from a hail storm. I appreciated your help in scheduling the repairs and all the necessary paperwork. Also made arrangements for a loaner car while my truck was in for repairs. The most satisfying part of the entire process was the great appearance of my repaired truck...it looked like new.