Simply, precise and clear help Chat line ( unlike most) was immediate, prompt replies, highly informative. Roy was so helpful. Melanie helped on the phone with my booking. She was very patient. I have never previously looked at insurances for a lengthy trip abroad. She talked through my needs and key differing points between policies. I felt in the hands of a professional and was happy to go ahead with a policy option suggested by their website for my needs. I wholeheartedly recommend the company based on my experience with them

Christiana was so helpful and answered… Christiana was so helpful and answered all my questions and help me pick the right policy for me. She sold me exactly what I needed without try to up charge me for all the bells and whistles I didn’t need. Thank you for being so patient with all my questions and inexperience.

Very helpful The agent Amanda who helped me in choosing the insurance demonstrated high professionalism. Thank you. Jon Trister MD

Nicole is wonderful!! I initially spoke with Nicole over a month ago. She was so thorough, helpful and patient. When it was finally time to purchase teh insurance I opted to call her back rather than do online as I wanted the assurance that I understood everything and was purchasing the right plan for me and my family.

First-Rate Service Sereniti, on the online chat, and Shanna, live telephone, were knowledgeable, friendly and patient. They made me feel comfortable and were ready to answer the questions I asked. First-rate service.