Simply, precise and clear help Chat line ( unlike most) was immediate, prompt replies, highly informative. Roy was so helpful. Melanie helped on the phone with my booking. She was very patient. I have never previously looked at insurances for a lengthy trip abroad. She talked through my needs and key differing points between policies. I felt in the hands of a professional and was happy to go ahead with a policy option suggested by their website for my needs. I wholeheartedly recommend the company based on my experience with them

Canada trip… Maranda was very helpful in explaining our options for purchasing travel insurance. She was very professional and articulate in her explanation of our options.

First-Rate Service Sereniti, on the online chat, and Shanna, live telephone, were knowledgeable, friendly and patient. They made me feel comfortable and were ready to answer the questions I asked. First-rate service.

Excellent Prices It was pretty easy to find the coverage I was looking for, with a choice of several companies to compare. The best thing is Travel Defenders seem to have the best prices. I certainly couldn't find any site with lower costs.

Super Job!!!! In addition to being very helpful and knowledgeable, they (Katrina and Nicole) were so cheerful, which means they enjoy their job. They walked me through the process and provided assistance as I had questions. They answered them all!