First-Rate Service Sereniti, on the online chat, and Shanna, live telephone, were knowledgeable, friendly and patient. They made me feel comfortable and were ready to answer the questions I asked. First-rate service.

Nicole is wonderful!! I initially spoke with Nicole over a month ago. She was so thorough, helpful and patient. When it was finally time to purchase teh insurance I opted to call her back rather than do online as I wanted the assurance that I understood everything and was purchasing the right plan for me and my family.

Agent Sylvia is very knowledgeable and friendly!!! Agent Sylvia was so detailed and informative about my need. She has the patience of Joel. Sylvia answered every question and explained the reason why it is imperative take the required documents with me. Thanks, Sylvia for your assistance and your knowledge!!!!!!! Carolyn Watson

Simply, precise and clear help Chat line ( unlike most) was immediate, prompt replies, highly informative. Roy was so helpful. Melanie helped on the phone with my booking. She was very patient. I have never previously looked at insurances for a lengthy trip abroad. She talked through my needs and key differing points between policies. I felt in the hands of a professional and was happy to go ahead with a policy option suggested by their website for my needs. I wholeheartedly recommend the company based on my experience with them

Agent excellence Melanie, agent I worked with was extremely through and very helpful in finding a policy that worked for my particular needs. I felt she went above and beyond what was required. I would certainly return to your site and would request Melanie.