Easy to get information Easy to get information. Questions answered quickly. Fairly reasonable price. Coverage availability for travel from the US to Israel.

Simply, precise and clear help Chat line ( unlike most) was immediate, prompt replies, highly informative. Roy was so helpful. Melanie helped on the phone with my booking. She was very patient. I have never previously looked at insurances for a lengthy trip abroad. She talked through my needs and key differing points between policies. I felt in the hands of a professional and was happy to go ahead with a policy option suggested by their website for my needs. I wholeheartedly recommend the company based on my experience with them

First-Rate Service Sereniti, on the online chat, and Shanna, live telephone, were knowledgeable, friendly and patient. They made me feel comfortable and were ready to answer the questions I asked. First-rate service.

Very patient listener Very patient listener, willing to give options and accept refusal of the full cancellation coverage for me, but provided a policy for my grandson with that coverage. Two different travelers, residing in two different states, with a huge age gap, and both Miranda and Shanna were not daunted by those differences. I was also happy to work with TD on a Sunday rather than wait for Monday.

Super Job!!!! In addition to being very helpful and knowledgeable, they (Katrina and Nicole) were so cheerful, which means they enjoy their job. They walked me through the process and provided assistance as I had questions. They answered them all!