customers Cowles
GBI was given information about my policy… I was given information about my policy and explained in detail. She really was patient and very professional with me I appreciated her helping me in that way because the one that changed my policy before just said they put me on a policy that is better for me never said what it was or the benefit.
D N
GBGood quality customer service Richard W. was my representative, he was very professional and knowledgeable. He was patient and very helpful. He returns calls very quickly in a timely manner. I love it, keep up the good work.
Brook
GBCody nailed superior service My representative helping with this Cody is superior at his job. Give him a raise. Cody came in hot like the 4th of July choosing to take the time to research for the best options to fulfill my mentioned needs. Cody has the patience of a stone cold professional and he is obviously an excellent listener. I will be telling my friends about my experience because everyone should have this kind of service. Thank you.
Patti Skaggs
GBPrecise, Clear, Audible Representation Being able to hear and understand a caller is of great importance, especially for my hearing impaired husband. Speaking with someone who was clear/ easy to understand, patient/understanding and audible was incredibly nice today. So unlike many, many of the previous who have called him. We appreciated the extremely nice lady who represented your company and plans available for Missouri/our county. Thank you!! Our questions were all answered, all the plans offered here were explained so well and she was able to find my husband the better one for him.
Michelle
GBMy agent was very helpful My agent was very helpful. Everything was explained clearly. And I was asked often if I understood or had any questions. It made a hard decision much easier to go make. I felt secure about making the insurance switch.