I was given information about my policy… I was given information about my policy and explained in detail. She really was patient and very professional with me I appreciated her helping me in that way because the one that changed my policy before just said they put me on a policy that is better for me never said what it was or the benefit.

Pleasant Jessica. Jessica was pleasant and explained everything in detail. However, at one point of my conversation with Jessica, the Humana representee and the recording, the volume kept going out. One portion of the recording started over three times before completion.

Thank You for my future health help and concerns. I've worked with other customer service people and Vernon was very helpful to clearly explain every step and service available. He's someone I can trust!

Cody nailed superior service My representative helping with this Cody is superior at his job. Give him a raise. Cody came in hot like the 4th of July choosing to take the time to research for the best options to fulfill my mentioned needs. Cody has the patience of a stone cold professional and he is obviously an excellent listener. I will be telling my friends about my experience because everyone should have this kind of service. Thank you.

I appreciated the professionalism of… I appreciated the professionalism of the rep. He was knowledgeable and answered my questions quite quickly and if he couldn’t, he made sure he looked it up before saying anything. I’m giving you a four because I have not heard back whether or not I have been accepted but big kudos to Ken Burks!