customer
USMy car was hit while parked My car was hit while parked. Hanover took over the claim, immediately waived the deductible and was efficient and effective in handling the claim.
F Sheppard Shanley
USQuick response to change of address… Quick response to change of address request
Jerry B
USExcellent Company! I had a claim on my auto policy (not my fault), and it was fixed perfectly, and with no increase in premium. They are professional but reasonable
Janet Baskowski
USThis insurance company is by far the… worst . This insurance company is by far the worst ever . They refused to renew my policy due to filing two claims . One for a tiny back window in a Ford Focus , 1/2 year later for a front end collision due to avoiding debris on a high way at night . No damage was done to any other vehicles . Then to boot they had listed a third claim that was not even mine for a collision of $39,997 for speed related damage that they admitted was put on my record by mistake . I argued with two reps and the underwriter and they said I had the boot . Disgraceful !!! Never heard or had anything like this happen ever before .
Hank Bitten
USPersonalized Insurance Is Helpful The Hanover website is easy to use for payments, getting answers, and filing a claim. The Hanover team has always replied to my needs promptly. Insurance rates for our home, car, and liability are all reasonable and fair.