I was a walk in client I was a walk in client. Started searching for a quote right away. I had one off my registration on me and the other at home and o was able to get both insured the same day with an affordable price

Cancellation Fee’s I’ve been with Pronto about a year and a half. I recently traded in my vehicles and called to replace the old vehicles with the new ones only to be told they aren’t allowed to cover 2024 vehicles yet… it’s almost 1/2 way through the year and they’re not covering 2024’s? I find this odd. So I had to find a completely different insurance after just renewing my policy a week ago. I called to cancel the policy with Pronto and yes I know I’ll be charged for the days of coverage but they also charge a cancellation fee. I would totally understand if I left Pronto for any other reason BUT this was out of my control since Pronto WON’T cover new vehicles. I honestly don’t like being charged for something that was out of my hands. I had no other choice but to switch companies 😑

I had the best customer service by… I had the best customer service by someone named Ana located in Stockton, Location Pacific. She was so sweet, so helpful! Took the time to explain everything to me. Thank you so much!!

This was pretty simple This was pretty simple, no frills, which i appreciate. Customer service when I had to change vehicles on my policy was excellent. Straight forward and polite. Give them a try. If you want an insurance company that is cheap and easy to work with...here they are.

Very easy to get quote and to pay… Very easy to get quote and to pay online !! Life saver since it was a holiday every insurance place was closed but I was able to get insurance for a new vehicle I purchased!