Carrie Wright
GBMy experience was great because l was…treated with respect and real courtesy My experience was great because l was talking with a person who actually listened to what l had to say, gave thought to what l said, and let me know that what l said had value. Sometimes it is important to know you are cared about as a human being with feelings and not a test subject to win merit points. Also when the agent called me back and did follow up on my concerns was important to me. Thank you for having someone on your staff who cares and shows they care.
Cindy Davidson
GBFemi Well Femi was very helpful in every way possible and he went over everything with me and my daughter to make sure i was getting the most out of my health ins.
Holly Herzog
GBCaring and knowledgeable employee Jess was incredibly kind when i first called before I receive my Medicare Card. I was so grateful I got him again. His voice is very easy to understand. Perfect not fast/slow low/high. His attitude and expertise made me feel he cared about me. I can not thank you enough for having such a wonderful person and employee. Give him a raise but don't change his job!!
Judy
GBThe site was relatively easy to use The site was relatively easy to use and comparison for plans was very helpful. Phone assistance was great he answered my questions, double checked my pcp was on the plan.
Patricia Smith
GBTrisha Gamble was very helpful and… Trisha Gamble was very helpful and patient with me. She answered all my questions and took her time to explain if I didn't understand. I really appreciated her and was comforable talking with her. I'm glad to join up with Humana! Thanks!