Patricia Smith
GBTrisha Gamble was very helpful and… Trisha Gamble was very helpful and patient with me. She answered all my questions and took her time to explain if I didn't understand. I really appreciated her and was comforable talking with her. I'm glad to join up with Humana! Thanks!
Magdeline Edmund
GBUltimate Experience It is one of the best experiences I have ever had. The agent Melissa Alcantar was awesome. She was patient, kind, understanding and from our conversation I believe she has integrity and I appreciate all that.
Vincent Reed
GBThis is an outstanding site to choose for Medicare Advantage plans. What I like most, is the ease of just entering really basic information, which then narrows down your potential plans. I guess I chose the wrong entry by checking single instead of family. I just wish there were added notes to answer like, "Do you have a spouse?" Or a place where you can edit information. I submitted my application, but still need to add my spouse. Guess I'll have to wait to see if they accept the application and then call Highmark. I don't think it can be deleted at this point. Mostly my mistakes.
Carrie Wright
GBMy experience was great because l was…treated with respect and real courtesy My experience was great because l was talking with a person who actually listened to what l had to say, gave thought to what l said, and let me know that what l said had value. Sometimes it is important to know you are cared about as a human being with feelings and not a test subject to win merit points. Also when the agent called me back and did follow up on my concerns was important to me. Thank you for having someone on your staff who cares and shows they care.
Holly Herzog
GBCaring and knowledgeable employee Jess was incredibly kind when i first called before I receive my Medicare Card. I was so grateful I got him again. His voice is very easy to understand. Perfect not fast/slow low/high. His attitude and expertise made me feel he cared about me. I can not thank you enough for having such a wonderful person and employee. Give him a raise but don't change his job!!