A.M
GBWhen I called you office the call was… When I called you office the call was promptly. Your Representative asked the reason for my call and upon explaining to her she quickly went ahead to ask the relevant questions. She took time to explain in details what’s entailed in the plan. She was patient with me as at one point I had to disconnect the phone to attend to a client at work. I was very impressed by the service accorded to me over the phone and by the end of our conversation I felt that all the anxiety I had had been subdued. Keep it up Team Chan.
Louise
GBThe agent made it so easy… The agent made it so easy to switch from my former ins. co. t1o a new one with much better benefits for me. She took time to explain everything, was patient, knowledgeable, and polite. The whole experience was very helpful and pleasant.
Bobbie Artwell
GBYour company representatives were… Your company representatives were extremely helpful, knowledgeable and most willing to help me get the most up to date information possible. I appreciate their help and all the phone numbers I may need to get the information and answers to any questions I may have in the future. I am extremely happy with the service I received. Thank you, Bobbie Artwell
Carrie Wright
GBMy experience was great because l was…treated with respect and real courtesy My experience was great because l was talking with a person who actually listened to what l had to say, gave thought to what l said, and let me know that what l said had value. Sometimes it is important to know you are cared about as a human being with feelings and not a test subject to win merit points. Also when the agent called me back and did follow up on my concerns was important to me. Thank you for having someone on your staff who cares and shows they care.
Jeremy Kaad
GBThat the representative explains everything about it very clearly and very respectful if you don't understand an question. Dylan made me feel very comfortable while talking to me about the decisions that I have made.