I would give them a zero star rating I would give them a zero star rating. I paid thousands of dollars and when it came to submit for a claim they indicate it’s pre existing conditions or the deductible of $500 has to. E met each year. Well if you think about it you never get them to pay especially if your pet see a vet once a year for routine check up and due to the yearly deductible they never pay you back.

easy to purchase easy site Don't feel secure with coverage Well, I know Pumpkin has th payment for Sassy's year, However I have not received anything in the mail to present to my Vet to show I have this Insurance What's up with that? No card or Anything!!!

I was pleased from the get-go The first… I was pleased from the get-go The first woman I spoke to was terrific. She explain everything to me and I accidentally deleted the message. She sent me so I had to call back and the other lady was wonderful. She explained everything to me when I had to do and resent everything for me. And I sent my bill and I was paid in two days so what more can you walk at 100% for my well for my Zoe

Ideal Pet Insurance! Customer Service is excellent, submission of claims into the app or website is easy to understand, use and upload; the efficiency of reimbursement speaks highly of how they value their customers; the 90% reimbursement rate all across the board (no matter what you choose for your deductible) makes the premium all worthwhile. LOVE Pumpkin for my fur babies :-)

Quick and easy I only have positive things to say. It’s easy to submit claims and payments are quick. Customer service is excellent I highly recommend Pumpkin to friends and family.