I would defintiely buy another policy I had this insurance while she was alive. Sending claims was really easy and they approved the claims fairly quickly. When my dog died, they sent a card and bouquet and refunded me for the partial month premium. I was really impressed

I would give them a zero star rating I would give them a zero star rating. I paid thousands of dollars and when it came to submit for a claim they indicate it’s pre existing conditions or the deductible of $500 has to. E met each year. Well if you think about it you never get them to pay especially if your pet see a vet once a year for routine check up and due to the yearly deductible they never pay you back.

Ideal Pet Insurance! Customer Service is excellent, submission of claims into the app or website is easy to understand, use and upload; the efficiency of reimbursement speaks highly of how they value their customers; the 90% reimbursement rate all across the board (no matter what you choose for your deductible) makes the premium all worthwhile. LOVE Pumpkin for my fur babies :-)

No notice of cancellation. I’ve been canceled twice without notice. Every time I have to wait another 14 days for coverage to continue. Seems a bit odd to me.

Pumpkin is easy to do business with Pumpkin is easy to do business with. They have processed all of our claims quickly. I would not think twice about recommending them to others.