Mary Cox
GBGOOD CUSTOMER SEEVICE The woman that helped me was cordial and gave me good service. She was able to handle my request quickly!
Gin
GBOverall I'm very satisfied Dentalplans.com sincerely saved my household over 1k the first year of using it. I went with the Aetna DP complete care pack which includes other health perks like free Tele health visits. I with the dermatology teleheakth was included but overall I'm satisfied and did renew my plan for another year.
Dick Faulkner
GBWhile my experience is not extensive While my experience is not extensive, I must say that my contact with the reps was and is Plesant and helpful. I did receive too may phone calls to renew my plan way before it was due, but I realize that is just dong business. All in all, it was good.
Chris Simon
GBExcellant Custoner Service The customer service person I spoke with was just a delight. The only complaint I have is that the questionnaire to give accolades to my customer is way too lengthy and cumbersome. . After several questions, I just wanted to give out except for the fact that he did such a good job. . TOO MANY QUESTIONS
Ed lupo
GBDidn’t receive my id card in the mail When I called to renew my plan I asked about a hard copy member id card and if I could get one. I was told they are now being made in plastic and I would receive one in the mail within about 1 week. I called back after two weeks because I didn’t receive my card and was told by the dental plans rep that the card was never ordered. He then confirmed an order was then placed and I would receive the plastic card in the mail. Representative training is needed on this topic.