Sheefah Strong
GBTerrible customer service and takes… Terrible customer service and takes forever to answer phone. I asked an agent to look into my policy because it was too high and her response was very rude. "You can cancel if you want, there's nothing I can do" wow was my reaction. I uave been a customer for years and all I get was this? Am going ahead to cancel.
Cyndi customer
GBHeather is the Ultimate Best customer service person I ever spoke with at good2go Have been a happy customer for years since 2013 & had to Renew my policy and reinstate it because it had labs by a couple of days I was driving in the car I pulled over and Heather was on the phone I had my identity stolen in September and everything locked down Heather stayed on the phone as I said it on the middle Consol till I drove like 8 miles in order to get to somewhere stable that I can try to East sign because my phone would not let me she was so pleasant she didn’t wanna hang up she was very rude patient I felt so bad I have never met More patience understanding and caring customer service agent in my ears were good to go the way I did with Heather she is a godsend and an angel
TIFFANY NICHOLAS
GBVery Helpful Omg! I was so upset and Ellyn Fallon helped me to sort out my policy issues and brightened my day. Truly helpful and a true breath of fresh air.
Mark Freels
GBHeather has gone above and beyond any… Heather has gone above and beyond any usual issues and make s me want to come back to go2 go .. Please give her a raise there are no other agents that even come close to the customer service/ sales I received! Please do not hesitate to call for more on Heather. Thank You. Sincerely , Mark Freels (now a valued customer)
Franklin Ricks
GBJackie Booth was extremely helpful Jackie Booth was extremely helpful and kind during our call. Every question was answered politely and she kindly waited for me to 5 to ten min while I was depositing the funds in my bank to pay the initial balance