Lorene and Robert Nika
GBPeace of mind with a good policy Easy to choose the right policy for our new cell phones with instant price for coverage to aid in our decision. I like the ability to choose a 1, 2 or 3 year policy. Very reasonable rates. The peace of mind knowing we have full coverage on our devices is a plus.
Tom Trezise
GBHeather Crowell- Great Customer Representative I very rarely do this but Heather was great! She did an excellent job handling my requests. Also I'm normally a grumpy old guy but Heather had me laughing and smiling which makes my family happy, too. Thanks for having Heather as part of the NSSI team!
Wyatt Maher
GBmy agent Jasmine was super helpful with… my agent Jasmine was super helpful with my nonstandard situation and assisted me to make me whole again with getting my property replaced.
Bryan Mcilvane
GBThe Best Experience With Bailey Claims Support I had the best experience using the live chat feature and Bailey Claims Support was the absolute all-star that helped me with all my questions. I broke my Baby Moms laptop and she is having me pay for her insurance and the deductible to her claim. I needed to understand how it worked as if I was a New customer being educated on the claim process. Bailey was vital in Explaining things with great professionalism and honesty. Bailey was able to make me feel like I could ask any question without being rushed or pushed to another department(which might have been better for the type of some questions I asked. Best part was the interest I gained for using this service for my own products by the way Bailey gave the simple direct answers to file a claim and how the coverage works. Thank you again for everything and I will be recommending your company to others frequently.
Mark Brilling
GBTerrible company Terrible company, a pain to deal with and they don’t pay what things are worth (Pun?). They didn’t give me trade in value for my damaged IPHONE, approximately 600, they found refurbished phones at Walmart for 349 and that’s all they paid. Who refurbished that thing ? I paid approximately $900 for my phone and replaced it with an approximate $1100 IPhone 15 !! All from Apple