Angela
GBBest user experience, of any company, ever! Best user experience, of any company, ever! The app is intuitive, the customer service is extremely helpful, and then they always actually cover what they're supposed to. I never have to fight for what is rightfully mine. I am an entrepreneur and I aspire to have all my products function like Lemonade does.
Tyler
GBFirst claim submission First claim submission, simple process. Never needed to talk directly to anyone. The policy guidelines were clear and everything I expected to be covered in my claim, was in fact covered. Refund was fast as well - my claim return was deposited 3 days from my submission. For peace of mind about our little guy, pet insurance was well worth it. Lemonade made the process easy at an already stressful time. Would recommend.
Ellie Dannie
CABlown away by Lemonade's customer service – they made everything super easy! I think I’m actually in love with my insurance company… Who knew a customer service experience could actually be fun? Shout out to @Lemonade_inc
Sunny
GBI put in my claim while on the phone… I put in my claim while on the phone with a live representative, who walked me through sending the correct paperwork by emai.? The people l spoke with were very patient with me and helpful, which l so very much appreciate! I received my claim for the exact amount that l had read would be covered. I’m very satisfied and grateful for the support!! Thank You Sunny and Eloise
Happy customer
GBGreat Experience! The staff was friendly, caring and quick to respond! Literally, I thought, "wow, that was fast!" How often do we have that pleasure these days! Thank you for a great experience!