Happy customer
GBGreat Experience! The staff was friendly, caring and quick to respond! Literally, I thought, "wow, that was fast!" How often do we have that pleasure these days! Thank you for a great experience!
Joanna
GBI’ve started a policy for my Shiba Inu… I’ve started a policy for my Shiba Inu when he was about 6months old and he is 3,5 now. Overall i like the coverage and how easy and fast claims are handled but the only thing I would like them to change is an ability to make a change during the policy period not only at renewal. Also some real person to call for questions about policy or coverage, not email only.
lukemon wuldntuliketoknow
GBNot trust worthy Texted a question about roof reimbursement, if they deprepciated it etc. Found out later they wrote it up as a claim. Asked for the claim documents and details and they couldnt find it. Everyone I communicated with was clueless concerning insurance. Left them. So glad I never had to file a real claim with them. I swear it is run by children.
Jen
GBLemonade is the bee’s knees My experience with Lemonade has been super positive! I feel like my doggie has a great protection from accidents and incidents and I can always reach out to the Chewy vet support through Lemonade to ask questions if I need to. I am so glad Lemonade is around!
Tyler
GBFirst claim submission First claim submission, simple process. Never needed to talk directly to anyone. The policy guidelines were clear and everything I expected to be covered in my claim, was in fact covered. Refund was fast as well - my claim return was deposited 3 days from my submission. For peace of mind about our little guy, pet insurance was well worth it. Lemonade made the process easy at an already stressful time. Would recommend.