Ted S.
GBThe customer service rep was very… The customer service rep was very helpful, pleasant and respectful. She thoroughly explained things and completely answered all my concerns.
Ann
GBRest suspension My rear suspension needed to be repaired and I was told that it wasn’t covered because of rust. Of course there is going to tidy in the undercarriage because of road salt in the northeast. I feel that the company misrepresents itself and is fraudulent. I cancelled my contract and would never recommend them to anyone
Ron S
GBHappy for coverage, but there were issues. Liked that I had the coverage as it was 8k+ to fix the engine. Disliked the delays getting info they requested from one department to another. They obviously have caps on the per hour charge as I ended up paying about 20% of the bill. Also I use the vehicle in AZ roughly 3 months out of the year so was talking to them about canceling and restarting next December. They told me I should keep continuous coverage as all the industry was going way up in their deductibles and cost, calling other warranty companies, that was a flat out lie.
Juan
GBat the beginning I was skeptical about… at the beginning I was skeptical about this program but after my first call to customer service i changed my mind. I really recommend it to anybody any vehicle
josephine wallace
GBAwesome job Awesome job , very professional people that is at your company. Very thoughtful, very caring about your customers. Only thing that matters is that your customers need to know is that you ship your parts to the dealership or person that you are using.