ANAHI NAJERA
GBNot a good warranty company the warranty wasn’t explained well . i’m unsatisfied with the whole process i’m trying to cancel and a person over the phone got loud with me raising his voice all because i want to cancel . said he would call back and yet hasn’t
Dee
GBOutstanding service The customer service person I spoke with understood my needs and made it feasible to where I could afford the warranty.
JAMES R. SMOTHERS
GBCustomers satisfaction Working with the customer like two payments of $50 to meet the down payment and extending the payments from 12 months to 24 months to help people like me who are on fixed incomes. However, the proof is in the pudding when it come time for US Automotive Protection to accept and pay the first claim. Talk is cheap and I heard a lot of talk but now it will take action and $$$$ to fulfill the contract. I am of the opinion US will keep its obligations to its customer.
DEBRA DIXON
CAGood service Talking about the plain and explaining what is covered
ROBERT FITCH
GBThe representative was knowledgeable and personable. The representative was direct. He was knowledgeable and helpful. He was relaxed and easy going and patient with questions.