Wasn't pushy but didn't explain because… Wasn't pushy but didn't explain because I drive so little plan won't kick in for 3 months

We fell for it! They send you an unasked-for post card in the mail asking for your current milage and in very small printing, easily missed they say they're not affiliated with any auto manufacturer. Once you've given them the milage they're immediately asking for your credit card number or bank account and wanting $100. And once you get your "confirmation" e-mail, they're covering you for nothing more than what your insurance already is. We're now out $100 and waiting 10-14 days for a new card to be mailed to us! All they're hoping for is lack of information leading to confusion and they got it from us, don't fall for it yourself. Have since found out these people are not accredited by the BBB, have a long pattern of complaints, and had Government action against them in 2022.

The fella I spoke to on the phone came… The fella I spoke to on the phone came across to me as kind and professional. He spoke clearly. I felt I could trust that I was getting a fair deal financially and will be in good hands if I need any repairs on my car in the future. Thank you.

The representative was kind and… The representative was kind and answered my questions. He did not rush me in answering my questions.

The representative was knowledgeable and personable. The representative was direct. He was knowledgeable and helpful. He was relaxed and easy going and patient with questions.