customer
VNterrible customer support Called to get information (I've never used travel insurance and had a lot of questions) and left a message. I received a response via text a week later saying they had an emergency and were unable to help me. Exact response was "I would suggest you look online for travel insurance. Try a company like Travel Guard."
Alexa Loustalet
USJenny is Awesome! Jenny was incredibly responsive. I initially reached out via the chat and within minutes she emailed me. In only 1-2 emails she uncertified the issue and resolved it. Could not have asked for more.
Jordan Miles Kaplowitz
USAlex from Customer Service Alex from Customer Service was extremely helpful with answering my questions and doubts. With his help, I was able to successfully purchase the insurance. I'm grateful, thank you Alex.
customer
THFilling application was a little… Filling application was a little difficult...phone #, address fields kept bouncing back. Not really clear on me being in Thailand already. Said date of trip...well, I'm already here so just used midnight tonight until departure home. Talked to agent and they confirmed ok to buy while already in Thailand.
kunde
NOExcellent communication I got an immediate reply to all my questiones, and can go on planning my trips to places off the beaten track knowing that insurance is available.