Lynn Bentley
GBQuick response and resolution! Quick response. Professional interaction. Service tech knew what he was doing. Quickly diagnosed the issue and ordered the part. Part arrived within days and 2nd service call happened in same week. Both times the service tech was on time and very professional.
Kristi Brown
GBGreat Company! They responded immediately! They have sent very good companies out to make repairs or replacements! I knew in less than 15 minutes that I was approved for replacements. I have recommended First American to ANYONE that will listen! So happy with them!
Ethel Mitchell
GBBy the book. Your Sears tech was really by the book. His work order said "oven". and not "microwave". He was going to leave, until I called your office, and was told it was ok to fix. He is really by the book. He did a great job on the dryer. But the microwave was different.
Zsa Zsa
GBThe experience with American home… The experience with American home warranty was good from the beginning, the dishwasher leaking, to the installation of the brand new dishwasher. American home warranty was with us every step of the way. This experience was nothing but positive. When they set a time to be at my home, they were here. That is very important to me.
J.C.
GBVery quick service call and pool was… Very quick service call and pool was fixed in a couple of days. Have had FAHW for many years with good result when needed. Tried AHS on a home where FAHW wasn't available and it was a disaster. Waited 10 days for a tech to show up and 31 days for a heater fan to be replaced in the middle of winter. Always some excuse... roads too icy, fan not available, etc. Fan was in stock everywhere else but their supplier apparently. FAHW now services that state thank goodness.