The repairman arrived at the time I was told. The repairman arrived at the time I was told, he replaced the broken part but stated he needed to order another part; the latch on the door to ensure the door was latched properly.

Problem solved quickly. Problem solved quickly. Plumber was friendly and worked quickly and efficiently. Old Rebublic contat was professional. 100% satisfied. Is

This was a terrific experience This was a terrific experience. It was quickly resolved, executed and professionally attuned to the customer's happiness! Years ago, I have been with ORHP for 24 years, you had to go through a lot of red tape and queries until you got the appointment with your service provider. It was done instantly, got the work order, and my repair company has already completed the job! YAY! Old Republic is very policy holder friendly!

You need to hire additional personnel… You need to hire additional personnel so your customers aren’t on hold for over 30 minutes. Does not matter the time of day. It’s always the same LONG waiting period. Also, one of your employees is by far the rudest person I have ever encountered. However, the technician who fixed our air conditioner was extremely professional and went out of his way to get the approved equipment, in spite of your company’s constant delay issues and excuses. There are major communication problems with Old Republic that need to be addressed and fixed.

Plumber arrived on time and clearly… Plumber arrived on time and clearly explained to me what needed to be done, then he performed the work.