Problem solved quickly. Problem solved quickly. Plumber was friendly and worked quickly and efficiently. Old Rebublic contat was professional. 100% satisfied. Is

No sense of urgency It shouldn't take me calling everyday for 4 days straight to get a technician out to take a look at my fridge that wasn't cooling. The representatives were all pretty rude when I would call and check the status, only 1 of the 7 I spoke with were actually helpful and gave me follow up call with information. My fridge was out for 8 days before someone finally came out to look at it. I was as patient as I could possibly be but it the urgency ORHP showed was pretty disappointing. My renewal was this month and the price went up significantly but I highly doubt any of their services improved, customer service included. Super disappointing company to work with.

The repairman arrived at the time I was told. The repairman arrived at the time I was told, he replaced the broken part but stated he needed to order another part; the latch on the door to ensure the door was latched properly.

AWFUL EXPERIENCE This has been an AWFUL EXPERIENCE trying to get our kitchen refrigerator fixed or replaced. Old Republic required three repair people to come out to all tell them the same thing- ITS A POS AND THEY SHOULDN'T TRY TO FIX! The cost to fix outweighs the cost to replace. We are going on 3 weeks with out a fridge with NO RESOLUTION!!!!!! Horrible customer service. Horrible process and protocol. Save your money and don’t do a home warranty with Old Republic.

Great customer service! Old Republic Home Protection has been very reliable. I love that I make 1 call and pay my fee and they take care of the rest. The techs that come out have always been professional and very respectful. They took time to answer any questions I had and left zero mess. This has been a great experience.