Joann Jones has been TREMENDOUS help… Joann Jones has been TREMENDOUS help for me during this difficult time. I had to place my mother into memory care and try to get all of her tax information and investment info together and get my POA processed there at Nassau. She has been patient and given me all of the steps to get my mother's account set up for direct deposit so no checks are lost in the mail. She is a true gem and I am so grateful for her help!

Elizabeth Crandall -GREAT CUSTOMER SERVICE Elizabeth Crandall was pleasant and familiar with the product. She sent me the necessary forms I need.

Hello Hello. The customer service rep was very patient and helpful in helping me with all my questions. Great experience!

Elizabeth Crandall Elizabeth is always helpful with getting me info on our clients accounts. Always quick to respond to emails as well.

Elizabeth Crandell was very helpful and… Elizabeth Crandell was very helpful and understanding but most of all she was honest. She stated she understood our situation and expressed her own confusion as to how it happened. that was much appreciated