Tessa was helpful at explaining my options. Tessa was helpful at explaining the steps and answering my questions. She gave me lots options and information. Thank you, Sandra Padilla.

Joann Jones has been TREMENDOUS help… Joann Jones has been TREMENDOUS help for me during this difficult time. I had to place my mother into memory care and try to get all of her tax information and investment info together and get my POA processed there at Nassau. She has been patient and given me all of the steps to get my mother's account set up for direct deposit so no checks are lost in the mail. She is a true gem and I am so grateful for her help!

Elizabeth Crandell was very helpful and… Elizabeth Crandell was very helpful and understanding but most of all she was honest. She stated she understood our situation and expressed her own confusion as to how it happened. that was much appreciated

Elizabeth's Customer Service ***** What made my experience great? Elizabeth made my experience great. First of all, my wait time was very little before she picked up the call, she verified my information, answered my questions then offered me additional information that I had not thought about asking. I walked away from the call feeling very confident in providing our joint client the information in which she shared. She was thorough in all manners and customer service was on point. Thank you, Elizabeth!

Naomi is a good Customer Service person… Naomi is a good Customer Service person and a credit to your company. She was very pleasant, professional and very willing to answer the questions regarding the policy. My questions were answered thoroughly. Naomi mentioned my email and we found that it was incorrect; she corrected my email name. She is also sending me a new beneficiary form. It was a pleasure. Thank you.