The representative who assisted me The representative who assisted me, Robin, was very courteous, helpful and took care of all my needs in a friendly and respectful manner. There was no delays and she offered me several options for getting my needs met. I am grateful!

Naomi went above and beyond. Naomi went above and beyond to figure out an issue with a client's 1035 exchange that wasn't in her traditional insurance department (variable product). She contacted vpo to figure out what was going on and facilitated forward progress in meeting a client's needs. She is always knowledgeable and a pleasure to work with.

Great customer service Robin was very friendly and promptly took care of what I needed to complete today. In addition, she confirmed and updated my contact information.

Michele was knowledgeable Michele was knowledgeable, pleasant and helpful and I plan on talking with her again.

Elizabeth's Customer Service ***** What made my experience great? Elizabeth made my experience great. First of all, my wait time was very little before she picked up the call, she verified my information, answered my questions then offered me additional information that I had not thought about asking. I walked away from the call feeling very confident in providing our joint client the information in which she shared. She was thorough in all manners and customer service was on point. Thank you, Elizabeth!