Elizabeth's Customer Service ***** What made my experience great? Elizabeth made my experience great. First of all, my wait time was very little before she picked up the call, she verified my information, answered my questions then offered me additional information that I had not thought about asking. I walked away from the call feeling very confident in providing our joint client the information in which she shared. She was thorough in all manners and customer service was on point. Thank you, Elizabeth!

The representative who assisted me The representative who assisted me, Robin, was very courteous, helpful and took care of all my needs in a friendly and respectful manner. There was no delays and she offered me several options for getting my needs met. I am grateful!

Elizabeth is an Allstar Asset Elizabeth was very personable and knowledgeable as well as compassionate in helping with our questions. One of the highlights was the fact she had to research some data to be sure and have accuracy. Her pleasant disposition made our encounter enjoyable. Her competence was exceeded only with her desire to actually be helpful! She warrants a promotion, raise, and corporate recognition. Since I have ascended to Senior Vice President of Sales and Marketing during my near fifty years in the energy industry, and can assure you Elizabeth is a first rate asset for your company.

Joann Jones has been TREMENDOUS help… Joann Jones has been TREMENDOUS help for me during this difficult time. I had to place my mother into memory care and try to get all of her tax information and investment info together and get my POA processed there at Nassau. She has been patient and given me all of the steps to get my mother's account set up for direct deposit so no checks are lost in the mail. She is a true gem and I am so grateful for her help!

Michele was knowledgeable Michele was knowledgeable, pleasant and helpful and I plan on talking with her again.