Elizabeth Crandell was very helpful and… Elizabeth Crandell was very helpful and understanding but most of all she was honest. She stated she understood our situation and expressed her own confusion as to how it happened. that was much appreciated

Naomi went above and beyond. Naomi went above and beyond to figure out an issue with a client's 1035 exchange that wasn't in her traditional insurance department (variable product). She contacted vpo to figure out what was going on and facilitated forward progress in meeting a client's needs. She is always knowledgeable and a pleasure to work with.

Elizabeth Crandall -GREAT CUSTOMER SERVICE Elizabeth Crandall was pleasant and familiar with the product. She sent me the necessary forms I need.

Elizabeth's Customer Service ***** What made my experience great? Elizabeth made my experience great. First of all, my wait time was very little before she picked up the call, she verified my information, answered my questions then offered me additional information that I had not thought about asking. I walked away from the call feeling very confident in providing our joint client the information in which she shared. She was thorough in all manners and customer service was on point. Thank you, Elizabeth!

Naomi is a good Customer Service person… Naomi is a good Customer Service person and a credit to your company. She was very pleasant, professional and very willing to answer the questions regarding the policy. My questions were answered thoroughly. Naomi mentioned my email and we found that it was incorrect; she corrected my email name. She is also sending me a new beneficiary form. It was a pleasure. Thank you.