Form correction I had the designation o beneficiary form returned to me because it wasn't filled in correctly.Your agent walked me through the form and instructed on how to correct it.Hopefully all is right now.

Naomi went above and beyond. Naomi went above and beyond to figure out an issue with a client's 1035 exchange that wasn't in her traditional insurance department (variable product). She contacted vpo to figure out what was going on and facilitated forward progress in meeting a client's needs. She is always knowledgeable and a pleasure to work with.

Tessa was helpful at explaining my options. Tessa was helpful at explaining the steps and answering my questions. She gave me lots options and information. Thank you, Sandra Padilla.

The representative who assisted me The representative who assisted me, Robin, was very courteous, helpful and took care of all my needs in a friendly and respectful manner. There was no delays and she offered me several options for getting my needs met. I am grateful!

Elizabeth's Customer Service ***** What made my experience great? Elizabeth made my experience great. First of all, my wait time was very little before she picked up the call, she verified my information, answered my questions then offered me additional information that I had not thought about asking. I walked away from the call feeling very confident in providing our joint client the information in which she shared. She was thorough in all manners and customer service was on point. Thank you, Elizabeth!