Bond Finally Released! The sewer district changed plans and decided they no longer needed a maintenance bond and ordered Viking to release my performance bond. Viking refused to release my bond despite the sewer districts notice of release and clear email communications stating the District does not want the maintenance bond. Viking refused to contact the sewer district to clarify their position or help find a solution in any way. Using Viking means taking the risk everything goes exactly as planned. Any deviations from plan Viking is not a good choice. Caveat emptor. UPDATE: Spoke to someone else at Viking Bond service and they were much more knowledgeable about what it takes to release my bond. She cleared everything up and took care of my situation. Thank you Cynthia! Updating rating based on additional information. Four stars as it didn't need to be this complicated

They were excellent went over and above… They were excellent went over and above to help me with my bonding issue. Tammi and her team were able to get me approved when everyone else was saying no. They took they extra step to find the problem so we could find a resolution.

Cynthia Cooper is an incredible asset… Cynthia Cooper is an incredible asset to have for all types of Bonds. We had a very hard to place account needing a large performance bond and she was eventually able to convince a Carrier to write the risk. Highly Knowledgeable, Professional and great to work with! Our Agency's next Performance Bond will be going back to Cynthia to find another home for. Highly Recommend.

Amazing Service In December 2020, It was my first time buying Bond Insurance, and I had no idea what all was involved and how long it generally takes to secure one. I was up against a deadline that another Insurance Company told me that I would not meet. I found Viking Bond Service online and worked with Lynn and Jenn. Both of them were absolutely outstanding and diligent at not only making sure I met my deadline but for much, much less. That was last year, and what a relief that as I renew my Bond insurance, the service and communication is still great!

Thank you to Viking Bond Service I want to thank Viking Bond Service and specifically Cynthia Cooper for your hard work and quick response in getting my construction company its first bid bond. Due to your efforts, we were able to submit our proposal to the USDA Contracting Officer early. Even if we do not win the contract, it is a significant step as my company grows. Thank you for the outstanding customer service!