5 stars Customer services - PSI My son is a J1 International exchange student ,enrolled for Spring semester 2024. While there is a health plan by the university , PSI has a few options available with very competitive pricing. The best bang for buck, so to speak. And throughout the enquiries, Ms Daisy from PSI gave impeccable customer services. Knowledgeable , courteous and patient. A wonderful experience.

Odette was very polite and listened… Odette was very polite and listened very well. As a customer service representative she was very efficient in terms of making me feel valued and cared for. However she wasn't able to help me with a solution which was actually beyond her scope and means, so I don't blame her for that. Odette deserves 5 star but I took away 1 star because PSI could do better by offering multi-year health insurance coverage. I would appreciate if PSI have multi-year (1 month - 3 years) health insurance coverage for international students because in some programs and schools they demand that we have 3 years (or equivalent to our program duration) health insurance coverage so that our visa papers are approved for 3 years. I would appreciate if PSI could consider this option in the interest of international students who need it. I am a current client and registered for 1 year (max coverage) and top tier insurance. And I plan to stay with PSI for the duration of my program. Thank you!

It was very warm experience talking to… It was very warm experience talking to an representative, she explained my all questions with concise details, I really helped me. Thank You for Guidance Odette

EXCELLENT CUSTOMER SERVICE I am very thankful to Odette for helping me out today. She has patiently guided me through the complexities of health insurance, addressing every concern with clarity and professionalism. Odette is profoundly knowledgeable and made the process seamless for me.

Customer service for information about my insurance I reached out for customer support to find out the in network providers near me and also, if I’m eligible for certain service based on my plan. Odette, was quick and patient in answering my questions.