Odette was very polite and listened… Odette was very polite and listened very well. As a customer service representative she was very efficient in terms of making me feel valued and cared for. However she wasn't able to help me with a solution which was actually beyond her scope and means, so I don't blame her for that. Odette deserves 5 star but I took away 1 star because PSI could do better by offering multi-year health insurance coverage. I would appreciate if PSI have multi-year (1 month - 3 years) health insurance coverage for international students because in some programs and schools they demand that we have 3 years (or equivalent to our program duration) health insurance coverage so that our visa papers are approved for 3 years. I would appreciate if PSI could consider this option in the interest of international students who need it. I am a current client and registered for 1 year (max coverage) and top tier insurance. And I plan to stay with PSI for the duration of my program. Thank you!

Change my coverage date They promptly solve my problem, changing my coverage date in little days.

My experience with the service was… My experience with the service was really great and I would recommend it for sure…

Great service The service is fast and effective, I had a concern for my insurance, and it was solved fast.

Wow customer service blows me away! Wow customer service blows me away! I bought a wrong plan out of panic and I called PSI and had the pleasure to speak with Odette! Her courtesy and kindness made my day and makes me consider getting a plan with PSI once I become eligible! Such great impression about the company already with their customer service!