ALFONSO GUTIERREZ
GBSatisfied Customer Since 2016 I been a client since 2016. Excellent service. Thank You Mr. Taza. From: Chief Of Security Gutierrez, Alfonso. AG SPARTAN EXECUTIVE PROTECTION PRIVATE SECURITY PPO 119731.
Houman s
GBFantastic customer service Nick is very knowledgable, excellent customer service. polite and fast. He will follow up and make sure to find the best solution for your inquiry.
Nick Vacalo
GBCBW - the very best on insurance services Begun working with Nick Smadi and team about two months ago, a very competent team, on point and competitive.
Stephanie
GBGustavo is very unhinged and unprofessional… I had a terrible experience dealing with Gustavo Galvez. I re-requested insurance certs for our mutual client, it was my mistake as I had already received the certificates. The way Gustavo handled it was very unprofessional. He called and angrily harassed my co-workers who are not involved at all. He then sent an angry, unprofessional email claiming to have called and faxed a ton of times, "I am trying very hard to keep calm as I type this email out. We've called, EMAILED, FAXED and called again MANY TIMES - come to find out you only work in the office 2 days a week - so maybe we should have a response today?" I did not re-reach out to his client until yesterday evening so I am unsure when he tried to call a ton other than this morning. When I asked that in the future Gustavo email me instead of yelling at my coworkers his email reply was even more unprofessional with lots of Cap-locks and even the happy admission of being unprofessional "Again...I agree with the unprofessional statement, you are very correct. You have my sincerest apologies, but I stand by the MANNER in which I did this because the GOAL was reached." I'm not sure how this man thinks as a professional insurance agent it is okay to act like this. Our mutual client emailed an apology on their agents behalf because they did not like the way Gustavo acted.
White Horse
GBMercy is the best Mercy is the best! I originally went to her and then lost the contact information so I had to go to another agent who didn’t know anything about California and wasted my time so finally I was able to get back in touch with Mercy and she had everything done for me within the same day !!!