Joy Taylor
GBGreat Customer Service! My experience with customer service rep Desiree Meyer was very pleasant and informative. I called to cancel my policy because I’m trading in my car in a few days and I felt there was no need to maintain this policy. Before complying my request, Desiree explain a few important details of keeping the policy. To make a long story short, Desiree convinced me to keep the policy and if I had any questions not to hesitate to call back. This is what I called great Customer Service…..Thanks Desiree!!!!!
Sheila Fleishell
GBExcellent customer service! For once I had my questions answered promptly and the agent was tremendous! Wish other companies had employees like the one I dealt with!
Momad San
GBreliable customer service I had a warranty because my car was brand new when the agency contacted me, however they pointed out my warranty would not cover important things that their warranty would. So I signed up and found out it was a really good price since it protects your entire car. I was nervous until I contacted customer service frequently and they would always answer my questions.
Kenneth Yates
GBThe true hagglers Yes I can say it was great the young that did the haggling with me allowed me to receive a low down payment and low monthly payment to make and he was excited and also threw in a personal story about his father in-law to were the man had so many miles on the vehicle and blew the engine and didn't have coverage and now has to pay a high cost to repair it. Needless to say the man will probably junk the car. Thank you that's all
Roeun Leng
GBSatisfied customer It has been about a half of a year now that I have been with Auto Agency and I am pleased. Recently bought my vehicle in for service at a local dealership and they handle it with ease. I highly recommend this extended warranty coverage to anyone who's in need.