Tippy very pleasant experience working with Spencer and Brittany to extend the policy for my 2016 sienna!

Great customer service! Friendly and personable. Denise was very personable and answered all of my questions. The ones she didn't readily know the answer for, she put me on a short hold and came back with the answers. She followed up later in the day as we had discussed, but I was still not available. Her follow ups though is what prompted me to finish up the enrollment today. Without her diligence, I would likely have forgotten or put it off longer. Like I already said, Denise was very friendly and personable and I enjoyed speaking with her to get this all set up.

I changed my mind about tge insurance… I changed my mind about tge insurance after making a deposit of $225.00. Requested a refund also a txt or Mail referencing the deposit Spoke to several agents but no refund. BBB stated that your company was horrible when it comes to situation like mine. If i haven't received my refund within a week then i will be forced to take necessary action BBB stated that you guys pressure sale customers which is what happened in my case. Please do the right thing . Thanks2 .

Satisfaction over the Phone Anthony explained everything clearly and in detail and answered all my questions. When he needed to speak to his supervisor he put me on a very brief hold then connected me directly with his supervisor, Gregg who was as respectful as Anthony and responded to all my questions and concerns. We look forward to doing business with them if necessary and I now have peace of mind re: my car.

I appreciate how Todd took the moment… I appreciate how Todd took the moment to explain in detail what is covered by this policy. I appreciate how he gave me a call back when the phone hung up I lost service several times and he contacted me right back several times until we was able to establish a full connection that was very appreciated because it is very aggravating and frustrating having to explain or speak to a whole new Agent at times so that was extremely helpful and appreciated