The roadside assistance program that… The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has one driver. My wait time went from a 1 hr wait that was confirmed by a member of the roadside assistant agent to not knowing what time or when another driver would be dispatched. I was placed on hold for 1 additional for a Verti roadside agent to come back on the line to assist me. I will not be patronizing Verti Insurance anymore.

The telephone interview was short and… The telephone interview was short and to the point. No bull - just facts. I highly recommend this company. My car insurance was lowered significantly and the entire procedure was less than 15 minutes. Thanks Verti.

Customer support person Denise was very hopefully person

The beginning started out well after… The beginning started out well after 6-7 months they started raising my rates. A year later I’m paying more than I was before I left my old insurance company. Then my son buys his own car and gets his own insurance and they raise my insurance an addition $210.00. That’s enough for me see ya later Verti, going back to the big name insurance companies for less money. By the way if you need to speak to someone on the phone good luck it only happens when you start a NEW policy.

I'm seriously so grateful I'm seriously so grateful. My insurance went from 280 to 160. That was such a blessing. Also knowing I have accident forgiveness keeps me worry free. No one should be punished for someone else hitting their vehicle. Thank you for the opportunity to have an insurance company that's not ripping me off! Thank you!!!!