The roadside assistance program that… The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has one driver. My wait time went from a 1 hr wait that was confirmed by a member of the roadside assistant agent to not knowing what time or when another driver would be dispatched. I was placed on hold for 1 additional for a Verti roadside agent to come back on the line to assist me. I will not be patronizing Verti Insurance anymore.

Josh was fantastic Josh was fantastic. He walked me through the process with genuine kindness and professionalism. He informed me of options as if we were long time friends. He is an asset to your team. Thank you and thanks Josh.

Ben was very professional Ben was very professional, gave me super rate. I had the pleasure of speaking to other staff members who were just as professional. Who ever heard of full coverage of less than 100.00. Thank you!

The beginning started out well after… The beginning started out well after 6-7 months they started raising my rates. A year later I’m paying more than I was before I left my old insurance company. Then my son buys his own car and gets his own insurance and they raise my insurance an addition $210.00. That’s enough for me see ya later Verti, going back to the big name insurance companies for less money. By the way if you need to speak to someone on the phone good luck it only happens when you start a NEW policy.

The representative was very helpful and… The representative was very helpful and sensitive to my needs. I am disabled and on a fixed income and she was able to get me a policy that is more affordable.