Great policies overall! We’ve used your company probably 20+ years - beautiful website, good policies, good prices, great service when a claim is needed. I do feel like the website mechanics need updates & this new “find & print your cards” is just the worst. I’ve had to call twice just in 2024 & am currently on a trip with no actual virtual or printed insurance card, which is frustrating.

Service was prompt and efficient. -

Ease of buying the insurance Ease of buying the insurance. The coverage schedule also gives clarity

Antarctica I took a cover primarily for Antarctica. The website was accessible and fast; the process simple and the questions straight. I had the policy in my mail in minutes. I hope I don’t need to invoke it, but in case I do, I hope that too will kick-in immediately

What they did and what they are… What they did and what they are informing me of in this email is a total error and was not authorized by me or my husband, it seems to me a lack of respect that they make decisions for us, this is not authorizing, we are still waiting for the refund on what was charged without authorization and is not the due fee, the next one is due in September for $575.96. I don't know what this is about?