Your representative Rob went out of his… Your representative Rob went out of his way to help us when your claim system was down. My mechanic lost patience due to the system failure, and would not deal with the situation. Rob went out of his way to get our claim approved and rebuilt confidence with the repair company. Please give him all the consideration he deserves. All the best, Michael & Diana Larsen customer

High pressure sales with elderly parents High pressure sales with elderly parents (My father has dementia). Misleading information about cancellation when I called. Said phone call request completed cancellation and that the policy was now cancelled but that the email instruction to be sent were just to make sure we got the pro-rated refund. The email has no confirmation of the call or the cancellation request that we made over the phone that we were told was enough to cancel the coverage. Per the email in order to complete the cancellation, my elderly parents now have to get an odometer statement NOTARIZED, and MAIL it in. It all seems deliberately difficult and designed to discourage cancellation. I will be blocking any further payments with their bank as I did not get a confirmation of cancellation and I do not trust they won’t be billed until this “very difficult to complete” cancellation has taken an extended time for the company to process. Also my parents made no claims and did not understand what they were purchasing. I will also be filing a BBB complaint and requesting a full refund of the $1500 already gotten from them using dubious sales and billing measures. Feels like another in a long list of companies trying to take advantage of my elderly parents.

Thank you! The assistance from Mark Burger and supervisor Rick Ross was extremely helpful to me in renewing my warranty plan. They both took time to provide details of each feature within the plan and answered any questions I had. Great customer service truly goes a long way!

caresure really works CarSure is great I had a thermostat problems for got the whole thing replace with housing and sensors.also both control arms replace and only paid my deductible.the first warranty that paid for something.there great

When I called CarSure I had the… When I called CarSure I had the pleasure to speak to Michael Jung and Jason Ingold. Both Mike & Jason were very knowledgeable Both gentlemen were very pleasant, polite and very helpful. All of my questions were answered, Jason informed me since I am a senior I was eligible for the Diamond Level coverage which was less expensive.