I was kept informed on the status of my…Julie & Emily were Great ! I was kept informed on the status of my coverage in a timely fashion & correspondence was detailed & clear.

Great communication … The communication and detailed instruction to submit and process my claim was very helpful. My claim was processed quickly and I received my payment immediately via my preferred method. Process was much easier than I expected.

Filing a claim was quick and easy Filing a claim was quick and easy. I heard back from them within a few days. My claim information was provided via email and was easy to understand. My only complaint is that the person who called me after my claim was returned was more interested in getting my review than answering questions. I understand they were not an adjuster so I don't hold it against them, but it would have been nice to speak with someone who could have provided more thoughtful insight.

Helpful and reasonable The monthly price is reasonable. Friendly staff who are very responsive and helpful. Always processes claims in a timely manner. I would highly recommend.

It's what I needed It's easy enough to use, and inexpensive compared to many other companies. I only wish it had a customer portal. I was informed that they're working on that very thing, so my rating might change later!