customer
GBAnimalia is super! Animalia is super! They are courteous, helpful and communicate about your claim. I received confirmation emails and updates. It was an easy process. I totally recommend their services.
Zoe
GBFiling a claim was quick and easy Filing a claim was quick and easy. I heard back from them within a few days. My claim information was provided via email and was easy to understand. My only complaint is that the person who called me after my claim was returned was more interested in getting my review than answering questions. I understand they were not an adjuster so I don't hold it against them, but it would have been nice to speak with someone who could have provided more thoughtful insight.
Piper the rottie
GBIt's what I needed It's easy enough to use, and inexpensive compared to many other companies. I only wish it had a customer portal. I was informed that they're working on that very thing, so my rating might change later!
Kirsten Thoming
GBGood fast service I submitted a claim this morning for some vet expenses from over the weekend, and within about 4 hours, I had information about the claim approval and next steps. It was really simple, and they also called to see if I had any questions about the prices or what to expect. Based on this experience, I would suggest Animalia for pet insurance if someone asked me for a recommendation.
Robert Bailey
GBI was kept informed on the status of my…Julie & Emily were Great ! I was kept informed on the status of my coverage in a timely fashion & correspondence was detailed & clear.