workers don’t listen to customers they gave me the wrong quote and after they gave me the wrong quote they would not send me my insurance paperwork than they held me on the phone to discuss why the mistake was made in a aggressive tone i ask to be redirected to the company i purchased my insurance from but instead they wanted to discuss matters that frankly was already handle so i do not know the reason for this situation.

Fast, Easy, and the best deal around! I purchased a policy through Northwest's Instant Quote option - it was fast, easy, and the best deal I found. I also placed my home with them too. I saved money on both my home and auto and my agent makes sure I have the best deal each renewal. Thank you, Magda and the rest of the Northwest Team!

Everything was done with extreme… Everything was done with extreme professionalism.

Excellent agent Excellent agent. Always available and helpful.

I been paying my insurance on time… I been paying my insurance on time every month but when it’s time to do my renewal my amount go up instead of down I feel y’all should have some kind of perks or discounts for being loyal