Great Communication Northwest insurance agent Joyce, is great with resulotions, problems and discrepancies. She gave me options and help my choose based on my vehicle. #1 with me

workers don’t listen to customers they gave me the wrong quote and after they gave me the wrong quote they would not send me my insurance paperwork than they held me on the phone to discuss why the mistake was made in a aggressive tone i ask to be redirected to the company i purchased my insurance from but instead they wanted to discuss matters that frankly was already handle so i do not know the reason for this situation.

No experience in the past twelve months. -

Always helping me -

I asked if there was an insurance that… I asked if there was an insurance that was cheaper than what I was paying since it increased. The response was probably not. But I asked her to look into it and she said she would let me know either way and I was not notified as she said but instead the higher rate had begun.