Great service Alex porter got me a very competitive rate for a warranty on my land Rover defender. Quick and easy signup experience. Customer service reps that I've spoke to have been courteous and professional.

Good service Good service from them. Sales agent Alex Porter very helpful and not pushy. Gave me a great rate and the best plan of all companies I spoke to.

Saved me money I was having big problems with my truck that I use for work. Finally took it in for service, mechanic said it needed a new engine. National handled the whole thing and saved me tens of thousands. I'm glad I have the policy

shady They want my credit card details before sending me policy information. i found it on their website and can see why they dont like to show it before taking your money (125.00 labor rate maximum and 3500 maximum pay out. as a senior i need to see everything before signing update, in the contract it stated that WE (the customers) will have to pay a $500 cancelation fee and 10% of the policy which was not mentioned to me on our phone call. reply: Your policy does not specifically state that the maximum payout is only for the basic powertrain.

Longtime customer , 1st claim I've been a customer for about a year and a half now. In that time theyve been pretty responsive to my emails and helpful over the phone when I needed to call them. Recently I submited my first claim on my truck, mechanic said it needed a water pump. National spoke directly with the shop, authorized it, and paid for it to the mechanic so I didn't pay out of pocket. Was in and out of the dealership same day. Happy with their service