Not the worst, not the best It's a bit complicated to submit claims, and the direct billing is not guaranteed. Had to pay for a surgery since they couldn't do the direct billing and that wasn't the best experience. The reimbursement will come, but you can't count on that money.

They don’t cover your medical expenses They don’t cover your medical expenses. Only if you pay 250$ they will asume the costs from that amount. I made a claim during my trip in Vietnam and never received the money from the insurance. So, in my opinion it’s basically a scam.

Review change I am always happy to change my stance based on how organisations respond. I did not have a great experience with an approval, however I have been impressed with the seriousness of how the org responded to my complaint. Mistakes are made, sometimes the response to a mistake makes a bigger impact on long term relationships. I appreciate how you have dealt with this.

BEWARE !!! BEWARE !!! Don't fall for their electronics lost luggage or electronics theft policies/ add-ons. They are misleading and in turn very bureaucratic. Making it near impossible with many hoops to jump through to lodge a claim. Be very careful, I would hope that the health benefits would outweigh their options of add-ons. I think it's fair to suggest the add-ons are a scam. I would recommend other travel insurance options and from your own country of residence. Not a global conglomerate. Unfortunately, my choice to use Safety Wing was influenced by a YouTube video that was sponsored. It all seemed great. I acknowledge my poor judgement. Please don't be fooled. Hope this review helps.

Camelia Was Super Helpful and Super Clear! Camelia was super helpful and super clear. I asked to break down specific answers so I could get clear, and she did so wonderfully. ALL customer service should be so great. Seriously.