Yo
ARAmazing customer support and very good coverage for digital nomads. The customer support is simply the best. The claims process is also quite alright. They handle it thru a 3rd party partner - WorldTrips - so the clunkiness is not SafetyWing's issue, but as far as I know since November 2023 already SafetyWing handle everything themselves, and it's much easier and faster to claim and receive a refund. Would definitely recommend. Been using them for almost a year of traveling thru South America, had a couple of situations where I needed medical attention from a doctor and all expenses, for about a $1000 combined, were refunded without an issue.
Yurii Sopko
PLMy experience with SafetyWing has been not great My experience with SafetyWing has unfortunately eroded the trust I initially had in their services. I submitted a medical claim (Claim ID CINV10012966) on February 16, 2024, and have been left without any updates or reimbursement for over two months now. Despite reaching out multiple times, the lack of communication and transparency is unacceptable and not in line with the professional standards expected from a reputed insurance provider. Claims are not just numbers; they are people's wellbeing and peace of mind. As customers, we enter into an agreement with SafetyWing with the expectation of support when needed. The prolonged silence and inaction on my claim is a serious concern and reflects poorly on SafetyWing's commitment to its clients.
Maria Socorro Saligumba
FRHighly Recommended Simple. Reliable. Efficient. Responsive. Been with them for 2 years now. I just love the no fuss experience. I added just my daughter for a new subscription policy. They gifted me $20 voucher
Danielle Marie James
SEBest Help While Traveling! One adult can have up to two 10 year old kids or younger on the plan. This makes it great for families! Since I have a 3 year old, this is perfect for me!
Michaila Canen Senerpida
PHI always have a good experience using… I always have a good experience using Safety Wing. However, there has been a slight delay with the processing of claim because of their system but it has been sorted. Customer representative are very accommodating and fast, shout out to Ronie for being so helpful all throughout the process! Appreciate the team always!