Amazing customer support and very good coverage for digital nomads. The customer support is simply the best. The claims process is also quite alright. They handle it thru a 3rd party partner - WorldTrips - so the clunkiness is not SafetyWing's issue, but as far as I know since November 2023 already SafetyWing handle everything themselves, and it's much easier and faster to claim and receive a refund. Would definitely recommend. Been using them for almost a year of traveling thru South America, had a couple of situations where I needed medical attention from a doctor and all expenses, for about a $1000 combined, were refunded without an issue.

Review change I am always happy to change my stance based on how organisations respond. I did not have a great experience with an approval, however I have been impressed with the seriousness of how the org responded to my complaint. Mistakes are made, sometimes the response to a mistake makes a bigger impact on long term relationships. I appreciate how you have dealt with this.

BEWARE !!! BEWARE !!! Don't fall for their electronics lost luggage or electronics theft policies/ add-ons. They are misleading and in turn very bureaucratic. Making it near impossible with many hoops to jump through to lodge a claim. Be very careful, I would hope that the health benefits would outweigh their options of add-ons. I think it's fair to suggest the add-ons are a scam. I would recommend other travel insurance options and from your own country of residence. Not a global conglomerate. Unfortunately, my choice to use Safety Wing was influenced by a YouTube video that was sponsored. It all seemed great. I acknowledge my poor judgement. Please don't be fooled. Hope this review helps.

The claim was approved after appeal I had an accident with my motorcycle, and first Safetywing rejected my claim because I could not prove I was wearing a helmet. They kept asking for a rescue report that did not exist. This caused me much anxiety and stress. Even sending a picture of my damaged helmet did not help. But then on appeal the decision was overturned, and I received the money for the claim a couple of days later. I must confess I did not expect them to overturn the decision, and I was very surprised the claim was approved. This restores some of my faith in Safetywing, and I will probably use them again on my next travel.

Highly Recommended Simple. Reliable. Efficient. Responsive. Been with them for 2 years now. I just love the no fuss experience. I added just my daughter for a new subscription policy. They gifted me $20 voucher