Andrea Cabrera Solano
KRThey don’t cover your medical expenses They don’t cover your medical expenses. Only if you pay 250$ they will asume the costs from that amount. I made a claim during my trip in Vietnam and never received the money from the insurance. So, in my opinion it’s basically a scam.
Yurii Sopko
PLMy experience with SafetyWing has been not great My experience with SafetyWing has unfortunately eroded the trust I initially had in their services. I submitted a medical claim (Claim ID CINV10012966) on February 16, 2024, and have been left without any updates or reimbursement for over two months now. Despite reaching out multiple times, the lack of communication and transparency is unacceptable and not in line with the professional standards expected from a reputed insurance provider. Claims are not just numbers; they are people's wellbeing and peace of mind. As customers, we enter into an agreement with SafetyWing with the expectation of support when needed. The prolonged silence and inaction on my claim is a serious concern and reflects poorly on SafetyWing's commitment to its clients.
Henrique Lobato Zago
BRNot the worst, not the best It's a bit complicated to submit claims, and the direct billing is not guaranteed. Had to pay for a surgery since they couldn't do the direct billing and that wasn't the best experience. The reimbursement will come, but you can't count on that money.
Maria Socorro Saligumba
FRHighly Recommended Simple. Reliable. Efficient. Responsive. Been with them for 2 years now. I just love the no fuss experience. I added just my daughter for a new subscription policy. They gifted me $20 voucher
customer
GBAmazingly fast and prompt service Had to visit a hospital while in Thailand. Put in a claim at 16:58 and at 17:03 it got accepted. The money was is in my account by the next day. Couldn’t have hoped for a better process. Wasn’t even asked to write a review but felt it was due.