Coverage verified The true measure of insurance is what happens when you make a claim. My wife had an injury when she fell while skiing in Japan. Filing the claim was easy. Two months later we received a check for our total medical bills minus the $250 deductible. This was the third time we purchased a Safetywing policy and we will continue to use them for every international trip we take. ------------------------------------------------------ PS: I had an issue with my bank when I tried to deposit the check from Safetywing, which was resolved.

Camelia Was Super Helpful and Super Clear! Camelia was super helpful and super clear. I asked to break down specific answers so I could get clear, and she did so wonderfully. ALL customer service should be so great. Seriously.

My experience with SafetyWing has been not great My experience with SafetyWing has unfortunately eroded the trust I initially had in their services. I submitted a medical claim (Claim ID CINV10012966) on February 16, 2024, and have been left without any updates or reimbursement for over two months now. Despite reaching out multiple times, the lack of communication and transparency is unacceptable and not in line with the professional standards expected from a reputed insurance provider. Claims are not just numbers; they are people's wellbeing and peace of mind. As customers, we enter into an agreement with SafetyWing with the expectation of support when needed. The prolonged silence and inaction on my claim is a serious concern and reflects poorly on SafetyWing's commitment to its clients.

The claim was approved after appeal I had an accident with my motorcycle, and first Safetywing rejected my claim because I could not prove I was wearing a helmet. They kept asking for a rescue report that did not exist. This caused me much anxiety and stress. Even sending a picture of my damaged helmet did not help. But then on appeal the decision was overturned, and I received the money for the claim a couple of days later. I must confess I did not expect them to overturn the decision, and I was very surprised the claim was approved. This restores some of my faith in Safetywing, and I will probably use them again on my next travel.

Best Help While Traveling! One adult can have up to two 10 year old kids or younger on the plan. This makes it great for families! Since I have a 3 year old, this is perfect for me!