Best travel insurance you can get I've been insured with SW for over 4 years now while traveling around the world. The customer service is always willing to answer every question (even the irrelevant ones :D) and they're very fast! Together with the new complaint approval system, it's suddenly a joy to deal with my insurance! certainly never expected that.

not recommended They are again unprofessional when it comes to evaluating your claim. I have an eye inflection, which needs to remove the infected cyst. All the documents are submitted. Instead, they said this is for correction-eyesight-related surgery. I am stunned by their manner of evaluating medical claims. not recommended.

The claim was approved after appeal I had an accident with my motorcycle, and first Safetywing rejected my claim because I could not prove I was wearing a helmet. They kept asking for a rescue report that did not exist. This caused me much anxiety and stress. Even sending a picture of my damaged helmet did not help. But then on appeal the decision was overturned, and I received the money for the claim a couple of days later. I must confess I did not expect them to overturn the decision, and I was very surprised the claim was approved. This restores some of my faith in Safetywing, and I will probably use them again on my next travel.

It is becoming easier to make a claim It is becoming easier to make a claim. They are always in constant improvement and the support team is ready to help. It's great.

They don’t cover your medical expenses They don’t cover your medical expenses. Only if you pay 250$ they will asume the costs from that amount. I made a claim during my trip in Vietnam and never received the money from the insurance. So, in my opinion it’s basically a scam.