Review change I am always happy to change my stance based on how organisations respond. I did not have a great experience with an approval, however I have been impressed with the seriousness of how the org responded to my complaint. Mistakes are made, sometimes the response to a mistake makes a bigger impact on long term relationships. I appreciate how you have dealt with this.

We love Safety Wing I travel basically year-round and it really feels good to know that I'm covered if/when things go wrong. It was incredibly easy to sign up, to claim and to keep assured from this amazing company.

My experience with SafetyWing has been not great My experience with SafetyWing has unfortunately eroded the trust I initially had in their services. I submitted a medical claim (Claim ID CINV10012966) on February 16, 2024, and have been left without any updates or reimbursement for over two months now. Despite reaching out multiple times, the lack of communication and transparency is unacceptable and not in line with the professional standards expected from a reputed insurance provider. Claims are not just numbers; they are people's wellbeing and peace of mind. As customers, we enter into an agreement with SafetyWing with the expectation of support when needed. The prolonged silence and inaction on my claim is a serious concern and reflects poorly on SafetyWing's commitment to its clients.

Camelia Was Super Helpful and Super Clear! Camelia was super helpful and super clear. I asked to break down specific answers so I could get clear, and she did so wonderfully. ALL customer service should be so great. Seriously.

Amazingly fast and prompt service Had to visit a hospital while in Thailand. Put in a claim at 16:58 and at 17:03 it got accepted. The money was is in my account by the next day. Couldn’t have hoped for a better process. Wasn’t even asked to write a review but felt it was due.