This girl Jeniffer went above and… This girl Jeniffer went above and beyond and knew what she was doing I really appreciated her service and her quickness to my issues so thank you

They do not know what customer service… They do not know what customer service is. I returned my license plate from my 2018 Nissan Sentra. After over two months of waiting for a check from MVD, I called 1 Stop on 43rd ave & Bell Road and spoke to an extremely rude person. She loudly interrupted me, saying that I needed to go to adot.gov and hung up on me! I spent about 50 minutes and paid a $3.00 fee at adot.gov but i didn't know my plate number, so I called 1 Stop again and asked the girl if she please lookup up my plate number. She said "OK, Please Hold". I was on hold for 50 minutes before giving up. This place is the worst for customer care that I've seen all my life, and I'm 66 years old.

overpriced wait times A $700 loan should not have an Apr of 114% +. On an 12 month term the payback amount is $1500, not what I was quoted on the phone, not what was advertised, and the wait times and "I don't care" attitude of the staff really set the tone. I am paying this off as fast as I can and never going back

Store 14 I had an overall great experience. I have never done something like this before and they were very detailed in every question I asked. It made me feel leaving with some security knowing my title is in honest hands. Elsie & Jennifer were both friendly and made it a good experience. If ever I'm in a bind again I will come back. Michelle

Great Service Thank you to Yovanna and her Store Manager Alvaro for there excellent customer service. They were so kind and helpful with helping me with my loan. Each of them took the time to help me with all my questions about my loan. I would recommend their store and the 1 Stop Title Loans company to my friends and others. Once again Thank you Yovanna and Alvaro 😊😊