THIS WAS A DIFFICULT TIME The people there were amazing. I actually came 45 minutes before my mother's funeral to complete what I owed the funeral home. I make good money but something unplanned comes along you have start trying avenues you never thought about. Its nice to know if I go thru a hardship I will feel at ease knowing you guys are just a drive away. THANK YOU!

Great when in a tight squeeze with money but aweful customer service. I have used 1 stop loans several times but this last time will probably be my last. I went in with all my information and ready to fill out the application. The lady assisting me was very rude from the beginning. She acted like i was a criminal and spoke down to me throughout the entire process. I never disrespected her and gave the information when asked but I will definitely will not use 1 stop anymore. There are many other loan services and I have let my friends as well.

You are approved for one amount over the phone but deceptive practice when you arrive in person - its a lower amount - unfair! I was originally approved for $850.00 over the phone! I called back and reconfirmed it was approval for $850.00 even noting what my payments would be over a 12 month period. However, when I arrived for my loan at 4385 W. Bell, Glendale, AZ to pick-up my $850.00 much desparately needed loan - I was EXTREMELY DISAPPOINTED - Deceptive Practices is unacceptable as I was deceived and was told I was approved for $550.00 only. A whole $300.00 short of what I was originally told and reconfirmed by two people! I proceeded with the $550.00 loan but was sincerely looking for the $850.00 loan in which I was approved for with payments of $147.54 as quoted. So I just wish these places would not deceive consumers with deceptive practices!

Inconsistent I had a loan with a 1 Stop location formerly on Indian School in Phoenix. They were GREAT. They told me that I could delay payments if I informed them before the due date. I never did use that, and I paid my loan off early. At my current loan location on Glendale Avenue, when I asked if I could delay my payment I was told that wasn't possible. Besides that, the way my payments were scheduled, I was late on a payment. I extended my loan, and I put on my application that I was paid on the 15th and the end of the month.

A very satisfied customer I was treated with professional courtesy and the terms of the loan repayment are reasonable for me to complete with all of my other financial obligations. I was in and out in a matter of about 90 minutes with cash in hand. Thanks 1 Stop Title Loans!