Check with your employee Check with your employee, Joy. She can fill you in. I have not received one bit of contact from your company before receiving a cancellation notice because I have not sent in an additional 1637.00, doubling the policy cost 5 months after you issued it. No billing, no inquiry, nothing. I expected much more from the company, great adds, smooth sales people, poor communications. God help me if I ever have a claim!!!!!

The SLOW Response Peoples Trust Ins Co I filed a claim a few days after hurricane Ian hit SW Florida. After the initial acknowledgement of claim being filed there has been absolutely no contact from adjustor for well over a month to inspect the property or submitting information concerning claim. No response from adjustor assigned to claim, calls went unanswered and mailbox was full. An adjustor finally showed up, outa the blue, one morning. To his credit, the adjustor did do a comprehensive evaluation of all damages; took lots of notes, photos, etc.... and hopefully a fair evaluation of the claim will be processed. Fingers crossed!!!

Nothing terrible happened—actually the… Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my discounts, which is normal, before all the reports were done, like wind mitigation. When the actual wind mitigation report came through, P.T. lowered my insurance cost by $1300.00. They sent me a refund check, which was a Godsend during this pandemic. (To be upfront, I had a new roof installed 14 months before I went with P.T. My old insurance company did nothing.

Your low pricing is the best feature Your pricing is reasonable for for my older home. The penalty fee is the lowest of any insurance company I've come across. I did NOT like that my rate went up simply because my roof type was reported inaccurately (unintentionally). I didn't think that should make hundreds of dollars a year difference to my premium. That's not THAT big a risk factor.

Bait & Switch I was quoted a price and agreed to sign up with People's Trust only to have my premium raised almost immediately after becoming a customer. All kinds of BS reasons were given including one that said my home had an unknown pitch.. What? The home was built in 20o1 and insured by other insurance companies with no issues. Essentially People's Trust wanted to charge me more for my home with a new roof then predecessors did with nearly a 20yr old roof, now how absurd is that?