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Trustify360 - Default Title

Cover Whale

180 Maiden Lane, 10038, New York, United States

http://coverwhale.com

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3.24

Based on 17 Reviews

52.94%

0.00%

5.88%

0.00%

41.18%

About Cover Whale

Cover Whale has quickly become the go-to insurance provider for America’s truckers. As the nation’s leading commercial trucking insurtech, we provide the easiest and most user-friendly insurance experience for drivers and the agents who serve them. Our policyholders get the best-fit, best-price coverage they need due to our industry-leading Driver Safety Program. We employ advanced AI-based dash cameras, telematics and real-time driver coaching to lower the frequency and severity of claims, and offer up to a 30% discount to safe drivers. We’re making America’s roads safe for professional truck drivers and for those who share the road with them.

Contact Info

http://coverwhale.com
180 Maiden Lane, 10038, New York, United States
[email protected]

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No Explanation to doubling Premiums I recently acquired commercial vehicle insurance with Cover Whale. Paid required deposit, set up online payments, paid the first and second premiums. When preparing to pay the premium (due Jan 1st 2024), the online payment system displayed an amount that was double what I paid in the previous months. My Insurance Agent and I attempted to reach Cover Whale several times by phone between Dec 28th, 2023 and January 4th 2024 to request an explanation why the premium amount doubled and why neither Insurance Agency or myself were not notified. I sent an email several days ago requesting explanation. Cover Whale repsponded that they are would review and contact me. Fast forward... As of today, Jan. 25th, no one from Cover Whale has responded. The next premium is due Feb1st 2024. I understand there may have been issues with their software, and if that was the case, there still should be an explanation of the premium increase. Because of Cover Whale's lack of communication my business is at risk of being shut down in the near future!!!! Cover Whale lacks customer service and communication! Would not recommend!!!!!

stay away from this scam company!! stay away from this scam company!!

Cover Whale

http://coverwhale.com

About Cover Whale

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Contact Info

JOHN ROUSER

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