Derek Avery was very responsive and… Derek Avery was very responsive and accommodating. A positive experience.

Long time to get insurance After applying for home insurance, it took a very long time to get approval from the underwriters. Even though we have no claims and a long term tenant for more than 8 (Eight) years and a clean property, they kept on asking for pictures that we provided over and over again. With clean record and no claims, we expect better service from Bamboo to get a home insurance.

Reviewers take it personally and almost… Reviewers take it personally and almost act like you're asking them for a favor. They're too busy to take calls or even pick up their phone, terrible on communication! They bad mouth eachother within the company and don't get you any results.... stay away from this company!!

I have not received my declaration for… I have not received my declaration for my new policy. I have spoken with a representative twice to get my mortgage notified and payments from my impound account but nothing was done. My mortgage has now notified me that I do not have home owners insurance. I have no way to prove I have insurance and now notified my mortgage to try to get proof from Bamboo since I have not received any. So far I am not impressed.

Bamboo was able to cover us for an… Bamboo was able to cover us for an older house when others could not. The process was super easy.